Call Center Services

Proven technology and workflow processes refined over
years of experience

Quality Assured Customer Care Every Time

JMM prides itself on customer service.  The Customer Care Team is dedicated to providing superior support in every facet from kick-off through to post implementation of your solution. Support is offered 24/7/365 for all issues through the call center.  Moreover, the Project Management Team is available during standard business hours to ensure your JMM experience exceeds your expectations.

  • 24/7/365 Support
  • Work Order Management System
  • Never Outsourced
  • Quick Response Time
  • Continuous Improvement Training

A Personalized Approach

JMM’s Customer Care Team customizes procedures and response protocols to meet your expectations and needs, ensuring the appropriate action is taken for all calls.  They abide by or create company-specific manuals to streamline protocol.

 

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